pawsome booking.

Switching

Bring your clients with you

Moving from Tuft, Savvy Pet, another booking system or a spreadsheet? Import your clients and their dogs in a few minutes, or send us the file and we'll do it for you, free.

Create your booking page Ask us to help
  1. 1

    Get an export of your clients

    Ask your current booking system for an export of your clients and their pets. Most can give you an Excel or CSV file; if you can't find the option, their support team can usually send one. A spreadsheet you keep yourself works too.

  2. 2

    Import it, or send it to us

    In Pawsome Booking, go to Customers, then Import. Choose the file, check the columns are matched (we guess most of them for you) and import. Prefer we did it? Email the file and we'll import it for you, usually within one working day, then delete our copy.

  3. 3

    Add your upcoming appointments

    We bring across your clients and their dogs, including notes. Upcoming appointments need adding to your new diary: with the client's details already saved, each one takes a few seconds.

  4. 4

    Share your new booking link

    Put your link in your Instagram bio, Facebook page and WhatsApp. Run both systems side by side for a couple of weeks if you like, then switch over.

Questions about switching

Can I move from Tuft or Savvy Pet?

Yes. Ask them for an export of your clients and pets, usually an Excel or CSV file, and import it into Pawsome Booking, or send it to us and we'll import it for you, free.

What comes across?

Owners' names, emails, phone numbers and addresses, emergency contacts and notes, and each dog's name, breed, size, age, temperament, medical and grooming notes, whatever your export includes. Past appointments aren't imported yet.

What if an owner has several dogs?

That's fine. One row per dog works: owners are matched by email or phone number, so each owner appears once with all their dogs.

What if I import the same file twice?

Nothing is duplicated. Existing customers are matched and only details you don't already have are filled in.

Do I have to cancel my old system first?

No. Set up Pawsome Booking alongside it, run both for a while, and switch over when you're happy.

Tuft and Savvy Pet are other companies' products; we're not connected with them. What an export contains depends on the system you're moving from.